This is an exciting opportunity for an experienced Automotive Service Advisor to join our highly regarded dealership! Are you looking for a generous package and career progression, then this role is for you!!!!!
About the Role:
Due to continued growth, the service department is looking for an experienced, professional, confident and friendly service advisor to join the close knit team
Key responsibilities of the role include:
- Being the main point of contact for customers and consistently delivering outstanding customer service throughout their service
- Supporting the customer in the lead up and during the appointment process
- Meeting and greeting customers on the day of their service
- Communicating/internal coordination with colleagues with scheduling of repair orders
- Promoting vehicle parts and accessories as appropriate
- Staying informed of all relevant service campaigns and communicating to customers when required
- Preparing repair orders, invoices and relevant paperwork when required
About You:
- Minimum 1 year of previous experience in a service advisor position
- Exceptional Customer Service and Communication skills
- Confidence dealing with all customer types
- The ability to support a busy, hardworking team
- Excellent time management and organisational skills
- The ability to prioritise customer needs and develop ongoing customer relationships
- Technical/Mechanical qualifications would be highly advantageous
On Offer:
- The opportunity to work for a highly regarded dealership
- A highly competitive package based on experience and qualifications
If you are looking for a challenging and rewarding career, enjoy working within a team of professionals and pride yourself on the highest level of customer service, please click the APPLY button to submit your current CV.